Terms and conditions for a hotel

About this document

This is a comprehensive terms and conditions document for any sort and size of hotel or resort, of any caliber or rating. The document could either be posted on the hostel’s website (and accepted using a tick box) or be presented to the guest upon arrival.

It is fair to both parties, yet ensures that the hotel is protected from damage by it’s guests and guest’s visitors. It includes a strict no liability paragraph to protect the hotel and also includes provisions regarding what happens on arrival, provision of food (where applicable), no smoking and other provisions which will ensure a smooth stay for both parties.

It is especially useful because it is written in plain English and therefore will be easily understood by anyone who reads and understands basic English.

Application and features

• Comprehensive template – simply delete what you do not need;
• Written in plain English and therefore easily understood;
• Explanatory notes to guide you through.

Contents

• Definitions;
• Reservations –how and when;
• Deposit payments or credit card details;
• Guest’s obligations;
• Cancellation and no show;
• Strict hotel liability;
• Acceptance by guest;
• Schedule of Deposits, charges, payments and cancellation charges;
• Other usual legal provisions.