Consumer complaints letters

Jurisdiction: Australia

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Consumer complaints

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AU-SGcc24

Letter to retailer rejecting mail order goods

Letter to reject goods that you bought by mail order. More Info

AU-SGcc20

Letter rejecting denial of retailer's liability: defective goods

Letter to reject a retailer,s denial of liability re faulty goods. More Info

AU-SGcc21

Letter to retailer: goods not received, send immediately

Letter to prompt delivery of un-received goods. More Info

AU-SGcc22

Letter to retailer requesting refund: goods unsuitable

Letter to a supplier stating that the goods bought are not suitable for purpose as described or confirmed by seller at time of purchase. More Info

AU-SGcc23

Hire purchase agreement: defective product rejection

Letter to finance company demanding return of payment for goods bought by hire-purchase. More Info

AU-SGcc19

Letter of claim against manufacturer: defective goods, free repair request

Letter to supplier requesting free repair, including re-imbursement of carriage costs. More Info

AU-SGcc15

Defective-goods-notification

Letter to supplier for defective goods asking for a credit note. More Info

AU-SGcc16

Letter of demand to obtain delivery of goods

Letter to supplier demanding delivery of goods by specific date (goods already paid for). More Info

AU-SGcc17

Letter of claim against retailer: goods caused damage

Letter claiming compensation for damage as a result of fault in goods bought. More Info

AU-SGcc18

Letter of claim against manufacturer: defective goods

Letter claiming compensation from manufacturer for defective goods bought. More Info

AU-SGcc13

Garage service bill complaint

This example letter can be used to complain a garage for excess billing against service charges. More Info

AU-SGcc14

Garage service claim - money back

This example letter can be used to claim money back against garage for unsatisfactory service. More Info

AU-SGcc12

Letter of complaint: car company

This example letter can be used to complain a car company for a fault with new purchased car. More Info

AU-SGcc10

Letter of complaint to trading standards officer

Letter to Council asking for investigation of a business by Trading Standards Office. More Info

AU-SGcc11

Letter of claim to credit card company: credit card compensation

Letter of claim against credit card company in respect of any claim for any goods or services bough with a card. More Info

AU-SGcc08

Letter disputing account balance: credit wanted

Letter to business asking for money back. Reasons can be chosen from a list of options. Asks for credit to be put in the bank promptly. More Info

AU-SGcc07

License to use photograph

This simple licence agreement assigns the rights to images legally and is therefore auitable for anyone selling / buying photographs. More Info

AU-SGcc06

Mutual cancellation of contract

This is a simple agreement to cancel any legal contract. More Info

AU-SGcc04

Letter of complaint to airline: flight delay

This is a formal letter of complaint providing a suitable framework for any complaint to an airline about a delay. More Info

AU-SGcc05

Letter to gas supplir: bill query

This is a formal letter of complaint providing a suitable framework for any complaint to an airline about a delay. More Info

AU-SGcc03

Letter of complaint: railway operator

Formal letter of complaint providing a suitable framework for any complaint to railway operator. More Info

AU-SGcc02

Letter of request to airline: lost luggage compensation

Letter to airline carrier, requesting compensation for lost luggage. Indicates possibility of legal action. More Info

AU-SGcc01

Letter of complaint: bus operator

Formal letter of complaint providing a suitable framework for any complaint to bus or coach operator. More Info